Archive for November, 2008

Redefining Consumption

In the aftermath of the trauma of 9-11, President Bush gave us this advice:

Go shop.”

In so doing our President told us to go out and feed our nation’s greatest addiction and increasingly what many consider to be one of our last remaining economic assets:  consumption.

The ability to consume.  That is our heritage.  Damn the economy.  To heck with the environment, education, and the sinking stock market.

Our ability to — no, our NEED to consume seems to know no bounds.

Note that this is not the consumption that our forefathers celebrated the first Thanksgiving.  Back then they called consumption a disease.  Among other things, consumption was more likely known as a “progressive wasting of the body” … not picking up something at the country store.

Based on what I read in this morning’s papers, we should go back to the old meaning of “consumption” — that of a deadly disease.

It is bad enough that two people pulled out their guns and died in a shoot-out at Toys R Us after their respective female companions got engaged in a bloody brawl.

But that a crowd of shoppers would actually trample to death the poor WalMart employee who has the unfortunate job of opening the door in the morning?

This, my friends, is sick.  Shopping meets greed meets madness meets total lack of disregard for any one meets violence.

Welcome to the new Kris Kringle.

Here’s my advice.  Don’t shop.  Take a day off.  Go check out the folks at “Buy Nothing Day.”  Or at least shop online.  Apparently a lot of people of are.

I am thankful for a lot of things.

Not shopping on the Friday after Thanksgiving is one of many.

Happy Holidaze.

Brand Bail Out Meets Brand Incompetence

Let’s bail out the auto industry.

We’ve done it before and it was “successful”.  Looking back at the 1979 government-sponsored bailout of Chrysler … a few surprises.

Guess who opposed bailing out the auto industry?  It was … General Motors!  Then GM Chairman Thomas Murphy condemned the Chrysler bailout in 1979 as “a basic challenge to the philosophy of America.”

That is, GM said this was darn-near unAmerican!

Another interesting point.  All of the key ingredients that Peter Cohen said made the Chrysler bailout successful — including a new plan, new management, new technology, and some serious shared sacrifice — don’t seem to be part of the current $25 billion proposal.

The oppositions to the bailout is mounting.

The problem is, as reported in the Wall Street Journal, people just don’t trust American auto makers any more.  That is, they think that auto industry management is a joke.

My favorite quote:

“There’s the feeling that next to financial services, automotive execs are the dumbest people in the world,” said Thomas Stallkamp, a former Chrysler president who worked at the car company when it received emergency government loans in 1980.

Ah, there’s the rub.  Why do people oppose the bailout?

Because people think that auto management is incompetent.

It is a bit like Bobby Jindal — the GOP’s newest and arguably smartest face — said about the Republican Party.  Why did voters reject them?  In his words, they were fired “with cause.”

People rally around brands in trouble.  And people rally around those who suffer from a brand in trouble.

But it is hard to get people to rally around brands that are just stupid.

Explaining a Brand’s Success: An Obama Case Study

Note, before reading the following you should know that I worked and voted for Barak Obama for president.  With that as an important caveat, here’s my brand lesson from the Obama victory.

JFK, the president to whom the current president-elect is most often compared, once said:

Victory has a thousand fathers, defeat is an orphan.”

In this case, the President was talking about a defeat (The Bay of Pigs).

But let’s consider Kennedy’s quote in the context of Senator Barak Obama’s historic presidential victory over Senator McCain last November 4th.

Today there are many “fathers” being offered up explain Obama’s victory.

Most attribute the “father” of the Obama victory to history.  Specifically, the timing of the market meltdown and economic crisis.  Others say the “father” of the Obama victory was, in fact, a woman — namely, the McCain’s pick of Alaska Governor Sarah Palin as a running mate.  Still others say the “father” of the Obama victory was technology.  In this case they were talking about the incredible online money and organizing machine that the Obama campaign was able to build.

All would-be “fathers” list their reasons and point to alleged “causal” relationships between one action or development and Obama’s surge in the polls in the last 30 days.

But could the “father” of the Obama victory be simply this — of the two, he was simply found to be the better brand?

He won every debate … and by wide margins.  Could it be that people simply looked at both brands and said to themselves,

“Hmmm, I’ll take that one.”

Could the brand lesson from the Obama campaign be … start (and end) with a good product?