Archive for November, 2010

Brain 1 – History (and Thanksgiving) 0

I’ve been plowing through a stack of books about the brain … how we process information, store it, understand it, and incorporate that information into our lives.  There’s no shortage of them.  The brain and its vagaries are hot topics, especially if you are in the behavioral marketing or communications sciences (that would be me).  I just finished a great read by Robert Burton.  It was the title that got me:

“On Being Certain:  Believing your are right even when you’re not”

Of course he wasn’t talking about you and me.  To steal the tag line from the late Senator Long, he was talking about “the person behind the tree”.  You and I … well, we’re sure we’re right.  Right?

Wrong.

Fact is, what we THINK happened in the past likely did not … at least not in the way we think.  We didn’t party as much (or as little) as we think we did in high school and college.   We weren’t as cool (or dopey) as we thought we were in our twenties.  And that summer road trip wasn’t as fun and bizarre (or mind stultingly boring) as we imagined.

Indeed … the road trip may not have even happened!

Fact is, after you finish reading Burton’s book you begin to rethink everything about what you think you know.  Because according to him a good chunk of it is something we made up along the way.

Burton explores the ‘hidden layer’ of the brain that enables us to – among other things – reinterpret history.  It is this subconscious layer that makes us certain about things that either allows us be certain about things that are either (a) dead wrong; or (b) didn’t happen.

He gives the example of Ulric Neisser‘s famous Challenger explosion study.  Ulric, a professor and psychologist, the day after the Challenger study asked his students to write down the details of that day.  Two and a-half years later he asked them again and guess what.  In a mere 30 months less than 10 percent told the same story.  A quarter of the participants told a ‘strikingly different’ story.  Most interesting was this – when shown their own original account many clung to the ‘new version’ of history.  As told by Burton:

“Many expressed a high level of confidence that their false recollections were correct, despite being confronted with their own handwritten journals.  The most unnerving was one student’s comment, ‘That’s my handwriting, but that’s not what happened.'”

I’m imagining it is why all those politicians – both left and right – say stuff about themselves that isn’t true.  Maybe it is why Rush Limbaugh and Glenn Beck have – as noted recently in the New York Times – created their own myth about the origins of Thanksgiving and the demise of American socialism and rise of American capitalism.

Doesn’t have much to do with truth.  But for them it has become their reality.  The past is metastasized, digested and recast.  And viola!  Out pops a new reality.

This is a sad reality for people like me that are in the communications business.  Every day someone can wake up and decide that they are going to change history.  Their ‘hidden layer’ is going to process the next wave of information and decide that you’re no longer cool.

Shoot, they may even decide that you are downright evil (e.g. you may have THOUGHT that those Pilgrims were nice folks yearning for religious freedom in funny hats but in reality they were communist, collectivist, fascist zealots that were only saved when unshackled from their socialist roots and given a heavy dose of capitalism and an across-the-board tax cut.)

Seems we have to work hard just to keep history the same.

Doesn’t leave much time to make for a better future.

Fact is, what we THINK happened in the past likely did not … at least not in the way we think.  We didn’t party as much (or as little) as we think we did in high school and college.   We weren’t as cool (or dopey) as we thought we were in our twenties.  And that road trip wasn’t as fun and bizarre (or mind stultingly boring) as we imagined.

Indeed … the road trip may not have even happened!

Past, Present and Future – What is most relevant to you?

So here’s a question for you.  What time zone do you live in.  Which is most relevant to you?

I’ll outline three.  And you have to pick one.  That’s right.  Only one.  The one that is most relevant for you.

Note:  there is NO right or wrong answer.  Just an answer.

Here are your choices.

Traditionalists – History is important – personal, familial, cultural.  What has gone before should not be forgotten.  Traditions matter.  They are there for a reason.  Anchors.  Guideposts.  They hold both family and society together.  They are precious gifts from one generation to the next.  By reflecting on and understanding the past we can best adapt and enjoy what’s ahead.

Existentialists – What is most important is today; what is happening now.  Carpe diem.  Seize the day.  By focusing on the moment we give energy and meaning to every breath and every experience.  It is not that yesterday or tomorrow do not matter.  They do.  But we create yesterdays and tomorrows by living every day – right now – to its fullest.

Utopians – We live today in hope for tomorrow.  Things have and will get better.  And that is because people have great visions and take great risks.  We have an indefatigable confidence in what tomorrow can be.  We have the dream and the discipline to cross the next frontier and make the next advancement.  We want and are building what is next.

So there it is.  Which time zone floats your boat?  Which makes you most comfortable.  Where (rather, when) do you spend most of your time?  Are you the Traditionalist who lives in the past, the Existentialist who  lives in the present, or the Utopian who lives in the future?

Could it be that brands also live in a particular time zone?  Some relate to us by tradition.  Others by experience.  Others through hope.

There is no right or wrong choice.

Just a way of anchoring that helps us relate to each other and the things around us.

Death of a Brand

R.I.P. Pontiac.  It has gone the way of the mullet.  That was part of the problem.  Think of one and you eerily begin to think of the other.

The venerable brand that brought us the GTO, the TransAm, and many iconic V-8 muscle cars is quietly being put to rest.

What happened?  Seems to me that the Pontiac was the case of the non-adaptive brand.  Think StudebakerEdselSaturn (one of which I still own!).

pontiac logoAdaptive brands change, morph, reconfigure and adjust to the times.  They broaden their aperture and constantly develop new points of relevance.

A good — should I say ‘classic? — example is Coca-Cola.  A Coke bottle would feel just at home in a Frank deCapra movie as it would Mad Men or Jersey Shore.  It has a palette of personalities, images, and experiences that is so vast it fits in every context, every emotion, every age.  As one of its many taglines put it, “Coke is Life!”

Then there are the brands that adapt in a more sudden even violent manner.  Here are three I remember from my youth.  (BTW, my youth was a very long time ago.)

Mountain Dew.  Back then, Mountain Dew was the hillbilly 7-Up.  It was tank tops, cut off jeans and a tire swing into an Arkansas mill pond on a hot summer day.  It was syrupy with a funny yellow color.  Most of all, it was cheap.

Old Spice. That was my father’s brand.  Ironically (or iconically!) my Dad was a sailor, a Chief Petty Officer, WWII veteran and Pearl Harbor survivor.  He was a mans man.  He went to the barber shop monthly, shunned shaving creme (hot soapy water worked just fine) and was suspicious of cologne (Old Spice was an after shave).

Cadillac.  Our German-Italian neighbor in New Orleans, Mr. Doescher, drove a Cadillac.  Mr. Doescher was a devout Catholic.  He was also the head of a longshoreman’s union with shadowy wealth that combined with strong middle-class, blue collar values.  You could find him every Saturday in his t-shirt and boxers watering his lawn with a garden hose.

That was then.  Now is now.  Today all three of these brands are edgy, hip, young and very, very current.  They are X-games, retro-cool, hip-hop and — in the case of Cadillac — a dash of classic rock and roll.

For Pontiac, something got lost in the transition from the Grand Prix to the Vibe.

It stayed Smokey and the Bandit in a world of Glee and Dexter.

Rest In Peace.