Brand Bail Out Meets Brand Incompetence

Let’s bail out the auto industry.

We’ve done it before and it was “successful”.  Looking back at the 1979 government-sponsored bailout of Chrysler … a few surprises.

Guess who opposed bailing out the auto industry?  It was … General Motors!  Then GM Chairman Thomas Murphy condemned the Chrysler bailout in 1979 as “a basic challenge to the philosophy of America.”

That is, GM said this was darn-near unAmerican!

Another interesting point.  All of the key ingredients that Peter Cohen said made the Chrysler bailout successful — including a new plan, new management, new technology, and some serious shared sacrifice — don’t seem to be part of the current $25 billion proposal.

The oppositions to the bailout is mounting.

The problem is, as reported in the Wall Street Journal, people just don’t trust American auto makers any more.  That is, they think that auto industry management is a joke.

My favorite quote:

“There’s the feeling that next to financial services, automotive execs are the dumbest people in the world,” said Thomas Stallkamp, a former Chrysler president who worked at the car company when it received emergency government loans in 1980.

Ah, there’s the rub.  Why do people oppose the bailout?

Because people think that auto management is incompetent.

It is a bit like Bobby Jindal — the GOP’s newest and arguably smartest face — said about the Republican Party.  Why did voters reject them?  In his words, they were fired “with cause.”

People rally around brands in trouble.  And people rally around those who suffer from a brand in trouble.

But it is hard to get people to rally around brands that are just stupid.

Explaining a Brand’s Success: An Obama Case Study

Note, before reading the following you should know that I worked and voted for Barak Obama for president.  With that as an important caveat, here’s my brand lesson from the Obama victory.

JFK, the president to whom the current president-elect is most often compared, once said:

Victory has a thousand fathers, defeat is an orphan.”

In this case, the President was talking about a defeat (The Bay of Pigs).

But let’s consider Kennedy’s quote in the context of Senator Barak Obama’s historic presidential victory over Senator McCain last November 4th.

Today there are many “fathers” being offered up explain Obama’s victory.

Most attribute the “father” of the Obama victory to history.  Specifically, the timing of the market meltdown and economic crisis.  Others say the “father” of the Obama victory was, in fact, a woman — namely, the McCain’s pick of Alaska Governor Sarah Palin as a running mate.  Still others say the “father” of the Obama victory was technology.  In this case they were talking about the incredible online money and organizing machine that the Obama campaign was able to build.

All would-be “fathers” list their reasons and point to alleged “causal” relationships between one action or development and Obama’s surge in the polls in the last 30 days.

But could the “father” of the Obama victory be simply this — of the two, he was simply found to be the better brand?

He won every debate … and by wide margins.  Could it be that people simply looked at both brands and said to themselves,

“Hmmm, I’ll take that one.”

Could the brand lesson from the Obama campaign be … start (and end) with a good product?

Video Nation and the (Large) Advertising Dwarf

If it isn’t on video, then perhaps it didn’t happen.  And if it happened … which of course it didn’t because it wasn’t videotaped … and you can’t replay it … then it surely couldn’t be important.

Put another way … if it is not on YouTube then forgetaboutit.

That could be one of many lessons from this political season.

Yes, there was traditional media.  And thanks to the generosity of millions of Americans who, despite the economy tanking, their houses being foreclosed, and their retirement funds evaporating … these same Americans seemed to have aninsatiable desire,  to sign up and happily send their hard earned money (unless, of course, they worked on Wall Street) to the Obama campaign — there was plenty of advertising.

According to David Carr at the New York Times:

By some estimates, Senator Obama will have spent $250 million on local, cable and network television in just five months, a rate of advertising that outstrips Burger King, Apple and Gap on an annualized basis. And it dwarfs the $188 million that President Bush spent in 2004.

But Ellen McGirt of Fast Company goes on to say that while the Obama ad spend dwarfed brands and Bush I, the Obama YouTube production dwarfed their dwarfing of … whatever … you get the idea.

So I went on YouTube.  The Barak Obama channel has 1,678 videos and 107,595 subscribers.  McGirt estimages that all total the campaign’s videos have had nearly 90 million views.

90 million views.  At likely a fraction of the $250 million in advertising.  And — thanks to YouTube — will stay up and available far longer than the 30-second lead-in spot to CSI.

So get out your flip video cameras, ladies and gentlemen.  Start taping.  Start uploading.  Go crazy.

And just in case … if you have a quarter of a billion lying around … buy some advertising too.

Just in case.

Its Not Easy Being “Green” … or “Green” by Any Other Name

Green.

It used to be a color that you related to illness.

Gang”green”.  Even mental illness.  “Green” with envy.  Or things a bit slimy.  Like pond scum.  Frogs.

Now, everyone wants to be green.  We’re going through green-o-mania.  And folks are tripping over themselves on how to describe, articulate, and label their “greeness.”

Green by any other name?   Well, some don’t smell as sweet.

Want to have some fun?  Take the Consumer Reports “Weed Out the Green Groups ” quiz.

Seems like there are many shades of green.  And not all green names wear the same.

The Stock Market, Reflexivity, and the Limits of Rational Behavior

We’ve all gone mad.  And we’ve all gone poor.

And the economic mess that we’re in right now shows you that going mad can make you poor.  Like giving loans of a quarter of a million dollars to households with combined incomes of $50k.  That’s mad.  And now the household and the bank left holding the note, have gone poor.

Are we mad?  Of course we are!  I’m in the marketing communications business.  I know mad when I see it.  People are just downright crazy.  And we have been for some time.

People at their core are not rational beings.  We stare at grocery shelves comparing the unit price of two tubes of toothpaste to save twenty cents … then five minutes later blow six bucks on People magazine at the checkout counter.  We spend money on water from a bottle when it is free from the tap.  We buy off-road vehicles that never go off road.  We read Perez Hilton.  We’ve been through fads that have included Hula Hoops, Tiny Tim and the Marlboro Man.    We do all kinds of crazy stuff every day.

Some guy got 18,000 to get naked and curl up like a fetus in a city square in Mexico.  The same guy got over 6,000 people to get naked and stand on a glacier in Switzerland.  On a glacier!!!!  Any objective or “rational” outside observer would say we’re all insane.

So why shouldn’t markets be the same?

George Soros said so some time ago.  But traditional economists were unimpressed.  Backin May, David Lynch wrote an article in the USAToday on Soros and his economic theory of “reflexivity.”  Christopher Neely’s reaction to Soros’ challenging the theory of rational market equilibrium:

“It is difficult to conceive of a more mistaken understanding of the profession’s research in the last 10-15 years. … The great danger of the (earlier) book is that non-economists will take seriously his ill-founded criticism of economic research,” wrote economist Christopher Neely of the Federal Reserve Bank of St. Louis.”

What Neely doesn’t understand — and Soros did — is that there is a human element to markets that make markets irrational.  Indeed, the starting point of Soros’ theory is so clear … so plain … so evident in everyday life … that I am amazed that economists have the temerity to challenge it.

According to Soros … “The starting point of my theory … holds that our thinking is inherently biased.”

Duh!  Soros’ observations would be a no-brainer to us marketing types so I find it fascinating that the Wall Street and banker crowds disdain it.  Here are some excerpts from Soros’ speech at MIT back in 1994 !!!

The generally accepted theory is that financial markets tend towards equilibrium, and on the whole, discount the future correctly. I operate using a different theory, according to which financial markets cannot possibly discount the future correctly because they do not merely discount the future; they help to shape it …

Facts and thoughts cannot be separated in the same way as they are in natural science or, more exactly, by separating them we introduce a distortion which is not present in natural science, because in natural science thoughts and statements are outside the subject matter, whereas in the social sciences they constitute part of the subject matter. If the study of events is confined to the study of facts, an important element, namely, the participants’ thinking, is left out of account. Strange as it may seem, that is exactly what has happened, particularly in economics, which is the most scientific of the social sciences …

Classical economics was modeled on Newtonian physics. It sought to establish the equilibrium position and it used differential equations to do so. To make this intellectual feat possible, economic theory assumed perfect knowledge on the part of the participants. Perfect knowledge meant that the participants’ thinking corresponded to the facts and therefore it could be ignored. Unfortunately, reality never quite conformed to the theory …

I don’t know too much about the prevailing theory about financial markets but, from what little I know, it continues to maintain the approach established by classical economics. This means that financial markets are envisaged as playing an essentially passive role; they discount the future and they do so with remarkable accuracy. There is some kind of magic involved and that is, of course, the magic of the marketplace where all the participants, taken together, are endowed with an intelligence far superior to that which could be attained by any particular individual. I think this interpretation of the way financial markets operate is severely distorted. That is why I have not bothered to familiarize myself with efficient market theory and modern portfolio theory, and that is why I take such a jaundiced view of derivative instruments which are based on what I consider a fundamentally flawed principle. Another reason is that I am rather poor in mathematics …

In coming out of “retirement” and based largely on this theory of reflexivity, Soros made several billion over the last decade.

Who ya going to believe?  Soros or your undergraduate economics teacher?

He knows we’re mad.  And he ain’t poor.

Is New Media Helping or Hurting the Market Meltdown?

Are you scared?  No?  Then you must not be paying attention.

You must be living somewhere without electricity or access to the Internet.  (Which of course means you’re not reading this.)

So if you’re reading this I’m betting that you’re right there with everyone else.  Scared to the point of numb as you see your retirement, savings,  personal finance and everything else that once had a value in dollars disappear literally over night.

I see a new MasterCard ad.

Retirement savings portfolio:  Zero dollars.  Home equity:  Zero dollars.   U.S. Government’s Social Security payments:  Zero dollars.

A secure store room with water, canned goods, and ammo?

Priceless.

So here’s my question.

Has the increased velocity of news and information helped accelerate the meltdown?  Are we so surrounded now with an incessant barrage of bad news that new media is helping push us over the edge into crazed panic?

Or has the ubiquity of instant information beeen a break on what would otherwise by now have been a complete implosion of economic activity?

Is there ANY relationship between the historic meltdown of the stock market and new media?

Aaron Brazell had it right.  “Fear breeds a lack of confidence. A lack of confidence breeds fear.”

And the interconnectedness of the new media means that ANYTHING — including fear — can be transmitted easier, quicker, and cheaper.

So the quote in Bloomberg.com reads:

“This is what happens when the contagion of fear spreads,” said Quincy Krosby, who helps manage about $380 billion as chief investment strategist at the Hartford in Hartford, Connecticut. “No one is paying attention to fundamentals. People are very, very scared. Ultimately investors decide to sell.”

Used to be bad news was confined to the newspapers.  Now it follows me on my cell phone.  This is the flip side of the all the benefits of new media.  YOU CAN’T GET AWAY FROM IT!

Almost makes you yearn for the town cryer.  Or just yearn to cry.

The Bailout and Limits of Fear

These past few days may help redefine the number “lucky seven.”

Seven hundred point drop in the Dow.  Seven hundred billion and counting on a bailout.

Who’s a winner and loser?

I suggest that the tsunami of opposition to the bailout which led to its first failure shows the limits of “fear” as a brand element.

Paulson, Bernanke, and a host of others last week pushed the bailout based on fear.  Vote for this or we end up deep in Dante’s inferno.

Vote here.  Vote now.  Or lose all hope.

A lot of people out there appeared to say … “screw you.”

It appears that Americans are tired of fear.  They have labored under it for so long.  It worked post 9/11 on a host of issues — from the Iraq invasion to the Patriot Bill.

At some point, people get tired of running scared … even when they should.

The Congress looked at the financial abyss, looked at the bailout, and many of them said “enough!”  Being afraid is simply not enough.  I’ve got other emotions to satisfy (namely revenge and disgust).

People don’t mind being scared if it is the occasional roller coaster or Halloween movie.  In fact, they really enjoy it.

You just don’t want to have to live in it.

Capitalism and Free Market Economics Looking for PR Help

Capitalism and free market economics are in a world of hurt.

They just begged us for 700 billion.  Doesn’t quite jive with the “free markets are the fairest, most efficient …” fill in the blank.

To their credit, there are hard core conservatives and libertarians standing their ground, effectively telling the financial markets to pound sand.  Personally, I don’t think that’s helping their cause.  For me, it conjures up the scene in Dr. Strangelove where Bradley rides the bomb bronco-style into oblivion.

There’s Senator Shelby, thumping a list of names of economists who say all this talk of bailout won’t work.  All that while we’re looking down the last rungs of Dante’s financial inferno.

Indeed, the conservative’s case had become so bad that their bugaboo in preventing them from supporting the bailout package was possible benefit to ACORN — a liberal community organizing group.  This, while the brunt of the bailout was for financial institutions and Wall Street firms that helped got us into this into our mess in the first place.

Go figure.

Capitalism and the free market philosophy that underpins it are in a world of ideological hurt.  The events of the last few months have caused folks throughout the world — many of whom were skeptical of capitalism in the first place — to say they’ve had enough.  The Wall Street Journal article headlines “Crisis Stirs Critics of Free Markets.”  The New York Times, “Criticizing Capitalism From the Pulpit.”

The ghosts of Adam Smith and Milton Friedman are turning in their grave.

Look for a free market counter offensive soon.  Any takers?  Any advice?

Another “Generational Change Tsunami” (GCT)

This post is about words, themes, change, and claims of change.  It is about a recurring phenomenon in the U.S. (and I suspect across the world) that I call the “Generational Change Tsunami.”

You see, each generation thinks they’re going to fundamentally change things. Here we come folks.  We’re different.  We’re in charge.  And we’re going to change EVERYTHING.

Every generation says so.  I think they’ve got to.  Otherwise, why get out of bed?  We went through the existential era.  That wasn’t fun.  It gave us books titled “Nausea”.

So let’s take stock of the GCT track record.  Going in reverse order.

  • In the 1990s Clinton promised us a “Third Way.”  A lot of it worked — we actually at one time had a budget surplus — but now we’re at record deficits.
  • In the 1980s Reagan offered us “Morning in America”.  We grew, rebuilt our military, the wall came down and now Russia is back with a vengence.
  • In the 1960s and 1970s it was the “peace generation” whose protests actually stopped a war (no mean feat at the time) and today we’ve got not one (1) but two (2) wars — in Iraq and Afghanistan.
  • Or how about going way back to the 1930s and the temperance movement.  Back then we actually made heroes (Elliot Ness) out of people who destroyed beer.  Today alcohol consumption is at an all time high.

I don’t say all this to get anyone depressed.  And despite the above I actually buy into the “change” mantra of Barack and Joe.  But the history of failed predictions and failed promises should give one pause when picking up books like Jeff Gordinier’s “X Saves the World” or Zogby’s “The Way We’ll Be.”

Godinier’s title is audacious enough.  Xers will save the world?  Really?  But the subtitle gently modifies what “saving” means  — “How Generation X Got the Shaft but Can Still Keep Everything from Sucking.”  The hero of this play is, of course, our Xer candidate Barak Obama.  In an interview with John Avalon of NewGeography, Gordinier comments:


“Obama’s talk about going beyond the old politics of ‘red’ and ‘blue’, liberal and conservative, and building a third way does resonate. Gen Xers tend to be pretty post-ideological, there is less allegiance to any one party or any one way of thinking. … Our political pragmatism comes as a result of growing up in the shadow of the Boomers’ idealism and seeing it fail miserably.”

I guess as a boomer I should take offense.  No, I should be depressed.  Our X’er children view our idealism as a failure.  That’s ok.  I can live with that.

But “keeping the world from sucking” is neither an effective rallying cry nor is it as realistic or pragmatic as Gordinier thinks.  The world will always suck — at least for someone somewhere.  And for every significant achievement in societal development (women’s rights, race relations) we know that it wasn’t one (1) generation that made a difference — it was multiple generations all coalescing around one idea.

Then there’s Zogby’s book with an equally audacious title, “The Way We’ll Be.”

Really?  Are you talking about me?  Do I know you?

I like Zogby’s stuff because he reaches.  And there is no shortage of entertainment in his unique (and sometimes even insightful) look at attitudes and behaviors.  A recent favorite:  an analysis of the 2004 voting prerference based on folks shopped.

Godinier believes that the next revolution will be generational.  Zogby agrees but casts that in a framework where the true tectonic shifts are techonlogical and structural:

Spearheaded by today’s eighteen-to-twenty-nine-year-olds–the “First Global” generation–Americans are becoming more internationalist, consensus-oriented, and environmentally conscious and less willing to identify themselves by the things they do to earn or spend their money. But this is more than a youth tide. Americans of all ages are moving beyond old divides–red state/blue state, pro-life/pro-choice, beer drinker/wine connoisseur–to form a new national consensus that will shape the nation for decades to come.

The phrase that sticks out to me is “less willing to identify themselves by the things they do to earn or spend their money.”

Sorry.  I look around and I just don’t see it.

In the end I side with Joe Queenan who wrote in his review in the New York Times:

A dominant theme of his book is that mean old white men who drive big cars are a spent force. I only wish this were so; for quite some time I’ve been thinking of cleaning out my desk and heading for the exits now that society no longer needs me. But as my wise old mentor, the Barron’s editor and columnist Alan Abelson, used to remind me, the con man’s favorite pitch line is: “This time it’s different.”

I believe in the change thing.  But I have no illusions.

Egads!  I think I’m becoming an Xer!

Detour

It has been awhile. Apologies. Got tied up.

For the moment, if you’re so inclined, you can check out my post today on the Brodeur Partners “open” blog. (I’m starting to split my writing between the two.)

The title: Liar, Liar, Pants on Fire. Pretty juicy, eh?

Will be back with an original shortly … zeroing in on books and covers.

More, later.