Archive for March, 2010

Our certain future

I am constantly amazed.  Not only that.  I seem to be constantly amazed at things that happen … well …  constantly.  You’d think that seeing something over and over and over would eventually wear you down and erode wonder, awe and amazement.  Not for simple minded people like me.  I sit back and watch people do the same silly thing over and over.  And I say to myself, “wow!” … “that is amazing!”

What the heck am I talking about?

It is the audacious certainty with which people predict the future.

toy2r-emilio-garcia-jumping-brain-toyAnd I’m not talking the simple stuff.  Things like, “if you don’t brush your teeth will rot.”  Or, “if you constantly lie eventually people won’t trust you.”  Or, “if you’re disciplined and sacrifice today you can reap the benefits tomorrow.”  That is the simple stuff … the natural and predictable consequences to simple actions.

No, I’m talking about situations that are hopelessly complex, that have multivariate and fast changing events, that computers the size of Big Blue could never figure out.

But here we are with our little 3 lb brains and not only have we figured it all out (and well into the next decade no less!) … but we do so with  absolute, unapologetic and unqualified certainty.

This is more than just the “half full vs. half empty” syndrome.    It is not a question of style, character, or even slant.  It is the ability of people to see the same data, the same information, the same images, the same facts and draw opposite conclusions with the certainty of the sun coming up tomorrow.

Welcome to the health care debate.

  • It will decrease the deficit.   And it will raise the deficit.
  • It will increase abortions.  It will decrease abortions.
  • It will help business.  It will hurt business.

The Wall Street Journal says that health care reform is leading to the “wholesale destruction of wealth and capital.”  The White House says it simply is closing a loophole.  According to one Congressman the health care reform will lead to more aborted babies.  According to Bart Stupak nothing changes.  According to columnist and commentator Fred Hiatt health care reform is a ‘fiscal catastrophe.’  According to a former official of the Congressional  Budget Office, Mr. DeWater, it will reduce the deficit.

No wonder the media reports that the average American is confused.  The so-called ‘experts’ are not only disagreeing.  They are violently disagreeing with even more violent confidence and conviction.

I suspect that the average American isn’t as much confused as he or she is simply recognizing the simple fact that all the “experts” ignore.  We just don’t know exactly what is going to happen.  There’s some good.  There’s some bad.  There’s some risk.  There’s some opportunity.

But we just don’t know.  None of us do.

In many ways the health care reform package is a lot like life.  It is hard to know what the future holds.

So what do you do?  You go back to those simple, historically proven, reliable things you can depend on.

Like brushing (and flossing!) so your teeth don’t rot.  And telling the truth so you can earn someone’s trust and confidence.  And working hard and sacrificing today so you and your family can benefit some day down the road.

As for the other stuff, it would be refreshing if someone said what everyone else has already figured out:

“Who knows?”

“I hate you!”

[NOTE … this post is about phones and one of my clients is Research In Motion, the maker of the BlackBerry.  This post represents my thoughts, not anyone else’s.  If anyone agrees with this it was simply dumb luck.  I never consult, advise, or otherwise communicate with any of my clients about this or any other JuiceBar post past, present or future.  And sadly, no one pays me to do this.  Just me doing my thing.  Now that I’ve made the FTC happy …]

Quick.  How many recent rivalries can you think of?

stewieLet’s check.  In entertainment there was Leno and O’Brien dust up.  In politics we recently had Cheny vs. Biden.  And in business there are those great Apple vs. Microsoft ads.  I’m a Mac!  I’m a PC!

Enter Google vs. Apple.

With a vengeance.

This is no Coke vs. Pepsi or Starbuck vs. Dunkin Donuts.

This is personal.

First there was the piece in the NYTimes about how much Google CEO Schmidt and Apple CEO Jobs hate each other.  That included reports that Jobs believes Google is the devil incarnate.

Now newly hired Google tech wizard Tim Bray claims that he indeed wants to ‘kill’ the iPhone.  In his blog, Bray writes:

The iPhone vision of the mobile Internet’s future omits controversy, sex, and freedom, but includes strict limits on who can know what and who can say what. It’s a sterile Disney-fied walled garden surrounded by sharp-toothed lawyers. The people who create the apps serve at the landlord’s pleasure and fear his anger.

I hate it.

My my.  Tell me how you really feel.

That’s a lot of hating.

It makes the Israeli-Palestinian discourse sound civil.  At least the Irish can hate each other based on centuries of history and theology.  While you may think both are assholes, at least Olberman and O’Reilly hate each other based in part on some basis in public policy and the role of government.  Even Kill Bill Uma Thurman’s hate — while excessive — had a legitimate source (torture).

But all this this vitriol?

It is about a freaking phone.  That’s right guys (and gals) … a phone.  Does phone technology merit us to rise (or sink) to the emotion of hate?  Killing?  It can’t be about the money because as best I can tell all these guys (and they are guys!) are filthy rich.

So what gives?  I suspect it is egos and marketing.

I’d note that the dictionary defines ‘bray‘ as to ‘make a loud, harsh, disagreeable sound.’

Hard to say “I hate you” and not have sound like … a bray.

The stupidity of crowds

Let me start by saying (a) that I am a fan of James Surowiecki and enjoy his writing and insight; and (b) I think he has a point in his ‘wisdom of crowds‘ thing.

Heck, the whole idea of democracy is based somewhat on the premise that large groups of ordinary folks can exhibit common wisdom.  As Lincoln once said, “God must have loved the common man … he made so many of them!”  I know that some of you read this and think of the current political environment and might conclude otherwise but over the long term democracy has served us … ok, it has served most of us … quite well thank you.

But the cold reality is that crowds can also be stupid.  Very stupid.  And crowds are particularly stupid when then face things that they find foreign, strange, and uncomfortable.

8527stupid-people-postersA recent case in point.  The Mississippi school district that canceled their senior prom rather than allow a lesbian to attend in a tuxedo with her girlfriend.  Yup.  You read that right.  Grown adults so afraid of a teen age lesbian couple that they canceled prom night.

I don’t think it matters what you think about gays and lesbians.  And I don’t think it matters what you think about teenage gays and lesbians.  You may believe it normal and a sign of a maturing, evolving culture.  Or you may find it unnatural and a sign of society going to hell in a handbasket.  Or somewhere in between.  Doesn’t matter.

That a school district would cancel prom over fears that kids might see two girls making out is just stupid.  Don’t Mom and Dad know that their children have already seen that and more on Fox?  Do they think that if they cancel prom gays and lesbians will disappear?  That their children won’t get ‘infected’?  Don’t they realize that this lesbian couple is already in their children’s high school?  That rather than make this go away that it shoves it in everyone’s face.

Crowds do bizarre stupid things when faced with cultural fears.

I know first hand growing up in Jefferson Parish Louisiana in the 1970s.  I attended a public high school that was ALL boys.  Yup.  Public school.  All boys.  Why?  Because after desegregation some of the white parents – let’s call them a crowd of white parents at the time – figured that while they may have to accept that their white children will have to go to school with blacks, they could make sure that their white girls won’t have to mingle with black boys!

And that was that.  High school was divided into all boys and all girls schools.

Stupid, stupid, stupid.

Conclusion?  Crowds can be dumb.  And it isn’t hard to find examples (can anyone say … housing bubble?).  So look around.  What crowds are you hanging out with?  What are they doing?  Occasionally they can be wise.  But they can just as easily be stupid.

Chart your own course.

More human and political insight from my therapist

Let me be clear.  I’m not in therapy.

Maybe I should be.  Nothing wrong with it.  Just not for me right now.

By “my therapist” I refer to my beloved and longsuffering wife the social worker and therapist who explained to me and for all of us the real story behind the Tiger Woods ‘apology’.

obama-carex-inset-communityRecently she enlightened me on another recent event – the President’s health care reform summit.

Did you see it?  Any of it?  I found it fascinating and apparently others did as well.  There was so much interest that it crashed some of the sites that were carrying it live.

If you did see it you may remember the opening by President Obama and his desire to focus on the positive things they can agree on.

Focus on the positive.  Talk about things upon which we all can agree.

It went down hill from there.  Apparently the one thing they couldn’t agree on was to focus on what they agreed on.  What they did seem to agree on was sniping, digs, invectives, and occasional ad hominems – typical political talking points.

As my wife explained it, this was (like the Tiger episode) therapy in motion.  Again, let me paraphrase:

It looked like some of the first sessions you have when you are working with dysfunctional families, spouses, or parents with their children.  You always start with asking them to identify positive things about each other.  It never works.  Never.   Every time they come back with criticisms.   You’re not five minutes into the session and people are screaming at each other, letting loose f-bombs and a host of  “asshole”, “jerk”, “bitch” commentary.  They just have all this pent up anger and hate for each other.  They want — no, they need — to get all that stuff off their chests and on the table for everyone — at least the ‘independent’ therapist — to see.  They can’t help it.  They just have to go negative before they can begin getting to the positive.

The problem with the President is that he didn’t do this sooner and didn’t do it long enough.  You can’t do therapy in one session.  You only get people to move over time, little by little.  You have to wear them down.  If the President had done this twice a week for six months, I bet he’d have gotten folks to open up and talk about those positives.

But like therapy, this stuff takes time.

My therapist!  She’s not only beautiful but absolutely brilliant!