Wash, Rinse, Repeat
July 1st, 2009There is a long list of things you were always told either to do or not to do.
- Don’t go swimming after you eat.
- Don’t tear off those tags from underneath the sofa.
- Floss after every meal.
- Eat 3 daily portions of fruits and vegetables.
- Drink 8 oz of water every 4 hours.
- Start every day with a good breakfast.
I always found these annoying. Annoying because they were certainly things we should all do. Only problem. We never did them. Nobody I knows does them. At least not consistently. Maybe the cynicism and skepticism was borne out of our in inability to be disciplined enough to follow instruction. Perhaps it was manufactured cynicism that somehow, some way some one was just trying to spin us.
Mom always gave that line about swimming and eating. But everyone knew that she was simply looking for an excuse not to have to go out to the pool or pond right after lunch in the sweltering heat to watch a bunch of rug rats try and drown each other.
But Andy Sernovitz has a good rule on social media and brands. In a refreshingly short piece in Smart Blog on Social Media he provides a simple check list for word of mouth — make it (a) emotional; (b) portable; and (c) repeatable.
Reminded me of the shampoo. Wash. Rinse. Repeat.
Except this makes a lot of sense.

For the Wharton professors, question was this: “All other things being equal, is there a difference between a putt for a par and a putt for a birdie?” For folks not skilled in the rules and scoring of golf, a par is the number of shots set as a “standard” for a particular hole. A “birdie” is one less than par. So a hole that is set on the scorecard as a “par 4″ is a hole that you’re expected to complete in four strokes or shots. If you do it in three, that’s a birdie.
And talk about ten.
Here’s how I rememer Kendall.
I hate it. It is elusive, confounding, over-hyped, out-of-control and overwhelming.
The first was about the wolf shirt phenomenon on Amazon.
Now comes Pfizer.
My brother and I spent the day with her rummaging through boxes of pictures. The bulk were on modern Kodak paper.
First, there is the “V” shaped recovery. The one we all want. Straight down and straight up.